The second-hand marketplace Users Share Displeasure About Size Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category than originally posted due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to examine their items and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Updates
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Manual Updates
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options following member complaints.